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Facebook authentication code

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Jen1979 Posts 2 Registration date Wednesday April 24, 2019 Status Member Last seen April 25, 2019 - Updated on Apr 25, 2019 at 03:25 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 25, 2019 at 07:43 PM
Hello,

Hello,
First, i couldnt login into my old account because the authentication code was not send to my phone. I cant contact facebook support to solve this problem, So i created another fb account under my phone numbers (last account was registered with email, but two authentication factor is under my phone number) .. Then I got email from facebook saying that they removed my fone numbers from my old fb because the fone number was belong to another person (ofcouse that person was me).. so now they removed the phone numbers, if I login my old account, the authentication code will send to whom?
Please help, i need to get my old account back...

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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 25, 2019 at 05:26 PM
Hi

Facebook allows only one personal account per person. We assume that your old account has been disabled or deleted. Creating a second account was a mistake with which you must now live.

Sorry
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jen1978
Updated on Apr 25, 2019 at 07:09 PM
before i created the new one, i could not get in my old account bcus the authentication code didnt sent to my phone ... and i tried many ways but theres no way to get to faceboook customer service nor facebook support ...
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Apr 25, 2019 at 07:43 PM
If you have not changed your phone on your account, the code was probably sent to the old phone. Now it's too late because you have a new account.

Terribly sorry
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