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Kittyzamora - Nov 29, 2019 at 03:51 PM
HelpiOS Posts 8381 Registration date Friday October 30, 2015 Status Moderator Last seen February 12, 2026 - Dec 1, 2019 at 09:51 AM
Hello, can't sign in to Facebook not messenger, the lock icon keeps showing up plus it saying my phone number and Gmail non existing ????



System Configuration: Android / Chrome 78.0.3904.108

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HelpiOS Posts 8381 Registration date Friday October 30, 2015 Status Moderator Last seen February 12, 2026 1,879
Dec 1, 2019 at 09:51 AM
Hi,

Try to follow the instructions to reset your Facebook password. If your email or phone number aren't recognized, use your Facebook username.