Glitches Moto E5 play Android mobile

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Wednesday December 18, 2019
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December 20, 2019
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HelpiOS
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7937
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Friday October 30, 2015
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March 29, 2020
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I have the Moto E5 play, and when I'm playing a game or online, or even watching a movie or video, my phone will glitch, screen flashes white and screen goes to what I was previously doing. What's causing this and what can I do to attempt resolving this matter?Hello,



System Configuration: Android / Chrome 78.0.3904.108

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Posts
7937
Registration date
Friday October 30, 2015
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Contributor
Last seen
March 29, 2020
594
Hi,

Check if your phone is up to date by going to Settings > System > System Updates. If an update is available, install it.

If no update is available, try a force reboot by pressing and holding the power button for 10 to 20 seconds.

In case the above instructions don't solve the issues, download the Lenovo Moto Smart Assistant tool to diagnose and try to fix your phone.