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Disable 3D Mode

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Topgun825 Posts 1 Registration date Friday January 10, 2020 Status Member Last seen January 10, 2020 - Jan 10, 2020 at 10:58 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   - Jan 11, 2020 at 03:26 PM
Hello,
I have a brand new Samsung 55" Q60 Smart TV. It is currently running in 3D mode. I have searched countless times in the settings to change this. I keep reading about going under "Pictures" in the settings and scrolling to 3D mode. I have nothing in my settings anywhere giving any 3D options. This 3D is driving us crazy, how do I remove it?
Thanks,
LR

1 response

Answer 1 / 1
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Updated on Jan 11, 2020 at 05:42 AM
Hello, here is the samsung guide on how to enable 3D viewing, the first few steps should work to disable it.
  • Press the MENU button.
  • Select Picture.
  • Scroll down for more Options.
  • Select 3D
  • Select 3D Mode to enable/disable 3D viewing.


If even after following these steps you still cannot find the 3D option, you can try the various contact options at the bottom of the page.

Regards
Topgun825
Jan 11, 2020 at 06:49 AM
Thank you but if you note in my question, the 3D option you refer to does not show up in my menu. That’s why it is so annoying. I have no 3D option in my TV menu.
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926 > Topgun825
Jan 11, 2020 at 01:05 PM
Did you scroll down in the pictures menu and select the more options section?
Topgun825 > David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023  
Updated on Jan 11, 2020 at 01:18 PM
I do not have the “other” option available to me. Under picture, I have 4 choices, dynamic, standard, natural and one other. I have no other choices, not even greyed out choices. Even under the advanced section, only choices I have deal with color.
Topgun825 > Topgun825
Jan 11, 2020 at 01:20 PM
Also, my owners manual and the eManual programmed into the TV do not cover any settings for 3D.
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926 > Topgun825
Jan 11, 2020 at 03:26 PM
You can try resetting your picture settings. In this Samsung article, you can follow these steps:

Using your remote, navigate to and select Settings > Picture > Expert Settings > Reset Picture, and then select Yes to confirm.

You could also factory reset your TV, both options are included in that article.

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