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Disable 3D Mode

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Topgun825 Posts 1 Registration date Friday January 10, 2020 Status Member Last seen January 10, 2020 - Jan 10, 2020 at 10:58 AM
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   - Jan 11, 2020 at 03:26 PM
Hello,
I have a brand new Samsung 55" Q60 Smart TV. It is currently running in 3D mode. I have searched countless times in the settings to change this. I keep reading about going under "Pictures" in the settings and scrolling to 3D mode. I have nothing in my settings anywhere giving any 3D options. This 3D is driving us crazy, how do I remove it?
Thanks,
LR

1 response

Answer 1 / 1
David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926
Updated on Jan 11, 2020 at 05:42 AM
Hello, here is the samsung guide on how to enable 3D viewing, the first few steps should work to disable it.
  • Press the MENU button.
  • Select Picture.
  • Scroll down for more Options.
  • Select 3D
  • Select 3D Mode to enable/disable 3D viewing.


If even after following these steps you still cannot find the 3D option, you can try the various contact options at the bottom of the page.

Regards
1
Topgun825
Jan 11, 2020 at 06:49 AM
Thank you but if you note in my question, the 3D option you refer to does not show up in my menu. That’s why it is so annoying. I have no 3D option in my TV menu.
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David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926 > Topgun825
Jan 11, 2020 at 01:05 PM
Did you scroll down in the pictures menu and select the more options section?
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Topgun825 > David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023  
Updated on Jan 11, 2020 at 01:18 PM
I do not have the “other” option available to me. Under picture, I have 4 choices, dynamic, standard, natural and one other. I have no other choices, not even greyed out choices. Even under the advanced section, only choices I have deal with color.
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Topgun825 > Topgun825
Jan 11, 2020 at 01:20 PM
Also, my owners manual and the eManual programmed into the TV do not cover any settings for 3D.
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David Webb Posts 3177 Registration date Monday November 25, 2019 Status Administrator Last seen May 15, 2023   6,926 > Topgun825
Jan 11, 2020 at 03:26 PM
You can try resetting your picture settings. In this Samsung article, you can follow these steps:

Using your remote, navigate to and select Settings > Picture > Expert Settings > Reset Picture, and then select Yes to confirm.

You could also factory reset your TV, both options are included in that article.
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