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Android help

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simon54 - May 22, 2020 at 03:12 AM
HelpiOS Posts 17776 Status Moderator - May 27, 2020 at 06:51 AM
what is a left soft key, and where do I find it?
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3 responses

Answer 1 / 3
HelpiOS Posts 17776 Status Moderator 1,878
May 22, 2020 at 03:31 AM
Hi,

Soft keys refer to the navigation buttons on an Android phone. Usually, they include a back, home and menu button.
simon54
May 22, 2020 at 05:25 AM
thank you. I am none the wiser. i have back, home and clear apps buttons. in the settings it says the android version is 7.0 is this the problem? all I am trying to achieve is sort my apps alphabetically , but it seems an impossible task. did no one think of this before? does everyone have to search through all the apps in random order to find what they want?
HelpiOS Posts 17776 Status Moderator 1,878 > simon54
May 22, 2020 at 06:06 PM
It seems that Android 7 has the feature to sort apps alphabetically, but it depends on the make and model of the device. Can you please confirm the model of your phone so that I can tell you if there is an option to sort apps alphabetically or not?
Answer 2 / 3
simon54
May 23, 2020 at 01:31 AM
its a Doogee Mix, the first version running android 7.0. thank you for taking the trouble.
HelpiOS Posts 17776 Status Moderator 1,878
May 27, 2020 at 06:51 AM
Make a long press in an empty space on the Home screen and tap Launcher Settings. Then disable Show all app in desk. Try opening the Apps list and see if they are sorted alphabetically.

If this is not the case, repeat the above steps and try enabling the Know On Home Screen option.
Answer 3 / 3
Sanjeev9910 Posts 40 Registration date Tuesday May 26, 2020 Status Member Last seen October 21, 2020 9
May 27, 2020 at 02:09 AM
It's a button whose feature changes depends on the text. the keys on right and left of the middle key on you android smartphone.