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Hello,

I think that you need windows Vista or Windows Xp service pack3, 64bit

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Hye,

Thanks for helping the update for windows can be turned on, on Control Panel!
Or you can download service pack 3 for windows xp here:

https://support.microsoft.com/en-us/windows/windows-xp-support-has-ended-47b944b8-f4d3-82f2-9acc-21c79ee6ef5e

Just click on download and run the installation.