Problem opening attachment in Vista

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eddie - Sep 9, 2009 at 04:54 AM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Sep 9, 2009 at 07:46 AM

Hello,
I have a vista operating system and windows 2007,am unable to open word attachements.It brings a message that the user has no permission to access the document but the documents are not protected.I even tried opening an attachment which i had send but it could not open,but it openned in another computer with XP and windows 2003.

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1 response

Answer 1 / 1

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 9, 2009 at 07:46 AM

hi there,

try to save the file in other format

like 97-2003 file

press on save as then choose the file type

Thanks

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