Windowslive

Closed
al - 1 Sep 2008 à 00:47
JeromeRM Posts 15 Registration date Sunday 6 July 2008 Status Member Last seen 18 October 2008 - 1 Sep 2008 à 06:46
Hello,

In the windowslive website service, after clicking "Forgot your password", entering my email id and typing in the characters iin the picture box there is no prompt that says after to"Send password reset instructions to me in email"
select "Alternate email address".


It only says "Send password reset instructions to me in email" which is no help as it goes to my windowslive email address.

Can someone help me please.

Thank you.

1 response

JeromeRM Posts 15 Registration date Sunday 6 July 2008 Status Member Last seen 18 October 2008 20
1 Sep 2008 à 06:46
if i understand you well your problem is that you have forgotten your email password but do you still remember the secret question?

try entering the secret question and see what it does?