Licence Update HELP!!! + Tranfuring Files!!!

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Wednesday September 9, 2009
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Hello,
Im really stuck, I have no idea what to do. Im 16 & had my laptop for about a year & am not very good with this stuff. I went on my account.. & The screen was black It had like a list of Viruses that where unprotected, Pop ups & Licence Update. I clicked the X To get rid of it but it was like "DUN" & Then it said it HAD TO have a licence update. I have no idea what this is & i cannot afford to get a $116.99 update. So i turned off the laptop & made a new account. Will i ever be able to axsess my account again? It had all my things on it & i was wondering if i could transfur my things onto my new account if there is no help. The new account i made is perfectly fine & where as i had pop-ups there all gone. Can i transfur my files from my old account to my new one? By using the same computer.. Even though i cannot get on my old account?

Please help i had alot of GCSE Corsework on there!!!

2 replies

Posts
45
Registration date
Wednesday September 9, 2009
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Member
Last seen
August 10, 2010
5
Hello
There is a spyware in your system which is causing the problem.
Please let me know the name of it so that i can provide you the solution.

Regards
Sarang
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2821 users have said thank you to us this month

Thank you so much for notising my problem.

Urm, I Have McAfee that actually protected nothing since i downloaded it, Norton Visus Perotection came with my laptop.. & I Also my sister said StopZilla that blocked websites worked but i got rid of it. Im not sure if any of these are Spywear.. But it sounds evil! :( I googles Spywear & im not sure how i will know how to see what spywear i have?

Thanks lots! :)
Zoe.
Posts
45
Registration date
Wednesday September 9, 2009
Status
Member
Last seen
August 10, 2010
5
Thanks
Could you provide me error message.

Sarang