Virus blocked Facebook and other sites

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Frustrated - 15 Feb 2010 à 21:18
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 16 Feb 2010 à 07:48
Hello,

I got a virus on my computer last night....Iternet Security 2010. It's all over the place and I tried to follow the steps from other sites to remove/uninstall but it won't let me download the Malware software because it is now a restricted site....Facebook is also a restricted site.

How can I Unrestrict these sites???? And how is there any way to uninstall Internet Security 2010 without downloading anything?

Thanks fo the help!
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1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
16 Feb 2010 à 07:48
Hello,

I can understand your frustration.

In order to help you, could you please post here a Hyjackthis log?

You can download it by clicking on the link below. Once open, from the main page, click on "scan and save a log".

Please copy the log and post it here.

We will do everything we can to restore your computer to health.

http://free.antivirus.com/hijackthis/

Regards

P.S. When you speak of Internet Security 2010, do you mean Kaspersky's? What is the application and problem is it causing?