2 responses
xpcman
Posts
19530
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,825
Feb 19, 2010 at 12:15 PM
Feb 19, 2010 at 12:15 PM
Instructions
Things You'll Need:
* Driver and Application Recovery CDs
* Updated sound driver software
Check the Speaker Connections and Volume Control Settings
1. Step 1 Verify that the lack of sound is not due to faulty speaker connections. A simple way to test it is to substitute the speaker connection with headphones and see if you get any sound.
2. Step 2 Open the volume control window by clicking your "Start" button and then "All Programs." Click "Accessories," then "Entertainment," then "Volume Control." Alternatively, just click on the speaker icon that's in your System Tray.
3. Step 3 Check the volume and mute settings. If any of the mute check boxes have been checked, uncheck them. If this doesn't work, read on.
Perform a System Restore If Necessary
4. Step 1 If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."
5. Step 2 Click on "Accessories," then "System Tools," then "System Restore."
6. Step 3 Complete the System Restore Wizard. If this doesn't work, read on.
Delete and Reinstall the Original Sound Drivers
7. Step 1 Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.
8. Step 2 Click on your "Start" button. Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."
9. Step 3 Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.
10. Step 4 Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.
11. Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
Things You'll Need:
* Driver and Application Recovery CDs
* Updated sound driver software
Check the Speaker Connections and Volume Control Settings
1. Step 1 Verify that the lack of sound is not due to faulty speaker connections. A simple way to test it is to substitute the speaker connection with headphones and see if you get any sound.
2. Step 2 Open the volume control window by clicking your "Start" button and then "All Programs." Click "Accessories," then "Entertainment," then "Volume Control." Alternatively, just click on the speaker icon that's in your System Tray.
3. Step 3 Check the volume and mute settings. If any of the mute check boxes have been checked, uncheck them. If this doesn't work, read on.
Perform a System Restore If Necessary
4. Step 1 If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."
5. Step 2 Click on "Accessories," then "System Tools," then "System Restore."
6. Step 3 Complete the System Restore Wizard. If this doesn't work, read on.
Delete and Reinstall the Original Sound Drivers
7. Step 1 Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.
8. Step 2 Click on your "Start" button. Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."
9. Step 3 Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.
10. Step 4 Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.
11. Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
xpcman
Posts
19530
Registration date
Wednesday October 8, 2008
Status
Contributor
Last seen
June 15, 2019
1,825
Feb 19, 2010 at 01:57 PM
Feb 19, 2010 at 01:57 PM
You don't have any drivers that need deleting. I would go to the final step:
Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions. Then install the software.
Good Luck
Step 5 Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions. Then install the software.
Good Luck
Feb 19, 2010 at 01:44 PM
Thanks so much for replying to my message.
Regarding your first set of instructions, I do have a computer but that's working fine, but I've lost the sound on my laptop and therefore I dont have speakers that connect to it. However, I did check and put earphones into the laptop and no sound came through, so I dont think its something to do with conections.
And the second thing, when I click on the speaker icon it comes up with an alert that says "There are no active mixer devices available. To install mixer devices, go to control panel, click printers and other hardware and then click add hardware", so I cant actually check whether or not it has been put on mute, but I kind of figured that because my "mixer" isnt available it wouldnt matter if it was on mute or not. (please correct me if im wrong)
For the second set of instructions, I didnt want to do them without asking: how will performing a system restore affect the files and pictures etc that I have on my settings. Will it delete them all, or will it affect my laptop in another way???
And for the third set, do I have to delete everything(except the two things you told me not to) in the sound, video and controllers? I appear, so it seems, to have a different list of things that come down in my drop down list than other people. I'm quessing this is because of all of the different types of pc's people have, but could you tell me if I should delete all of the things that I should delete from what my drop down list comes up with?
Drop-Down List:
Audio Codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
Video Codecs
Thanks So Much.