safe mode only works wont start normally Closed

Question

Hello,
i was on my computer and it kept saying update needed for quicktime so i went on a dodgy site and now my computer wont start normally it only works in safe mode. I have a laptop and so what can i do to fix it ??
thanks, emily

suff954 · Answer

Hi there,

Please refer o Link below from official Microsoft support website and follow instructions to solve issue and boot in normal mode:

https://docs.microsoft.com/en-us/troubleshoot/windows-server/performance/not-boot-in-normal-mode-driver-issue

Thanks

Safe mode only works wont start normally

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