Antivirus problem

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asha - Mar 25, 2010 at 06:51 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 25, 2010 at 07:07 AM
<Edit>Hello,</Edit>
i have a problem with my antivirus software.well it didn't delete the virus and show acesss denied it is difficult for me to work on computer,its hang on .will u please suggest the best antivirus software for my pc
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Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Mar 25, 2010 at 07:07 AM
Hello,

I suggest to you, before looking for a new antivirus application, is to desinfect your computer first.

Please consider the following:

Download Hyjackthis version 2.0.3 beta to your desktop. The tool will give a good picture of the processes and registry entries susceptible of hiding a virus. After analysis, we should be better equipped to attack and remove the beast.

1. Download to your desktop:

http://free.antivirus.com/hijackthis/

2. The virus may recognize Hyjackthis as a potential danger, so please rename the tool Kioskea.exe.

3. Install

4. From the main menu, request a scan and save a log.

5. When the log has opened, from the edit menu, copy it and paste it here.

Looking forward to hear from you.

Regards