How to install antivirus
Closed
ishan
-
Mar 24, 2010 at 08:41 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 24, 2010 at 10:34 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 24, 2010 at 10:34 AM
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2 responses
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,163
Mar 24, 2010 at 10:34 AM
Mar 24, 2010 at 10:34 AM
Hello Ishan,
I understand your concern.
Some viruses are self- protective and to protect themselves, they will prevent the installation and/or running not only antivirus applications but also antivirus tools.
To so, the virus runs a process or processes which must be killed before you can do anything. I can hear you ask: "But what process and how do I kill it?
First I you must tell me what operating system you are using and which antivirus application you are trying to install.
Last but not least, to identify the virus and the process I require a log which will give a picture of the processes running on your system as well as the registry entries susceptible of hiding the virus.
1. Please download Hyjackthis, NOT to your desktop but in your C:\folder. The reason that we dont want it on your desktop is that the virus may recognized Hyjackthis as a antivirus tool which it is.
Here is the link to download Hyjackthis, please download version 2.0.3 Beta:
http://free.antivirus.com/hijackthis/
2. Once downloaded, please go to your C:\ and spot Hyjackthis. Once again, in order to outwit the virus, I wish for you to rename Hyjackthis to Kioskea.exe.
3. Run the setup and from the main menu page, request a scan and save a log. The log will automatically open after the scan.
4. From the "Edit" select all and copy the log.
5. Paste the log on this thread.
6. Wait for my response, I will analyse the log and prescribe the very best remedy to poison the virus to death.
Best regards
I understand your concern.
Some viruses are self- protective and to protect themselves, they will prevent the installation and/or running not only antivirus applications but also antivirus tools.
To so, the virus runs a process or processes which must be killed before you can do anything. I can hear you ask: "But what process and how do I kill it?
First I you must tell me what operating system you are using and which antivirus application you are trying to install.
Last but not least, to identify the virus and the process I require a log which will give a picture of the processes running on your system as well as the registry entries susceptible of hiding the virus.
1. Please download Hyjackthis, NOT to your desktop but in your C:\folder. The reason that we dont want it on your desktop is that the virus may recognized Hyjackthis as a antivirus tool which it is.
Here is the link to download Hyjackthis, please download version 2.0.3 Beta:
http://free.antivirus.com/hijackthis/
2. Once downloaded, please go to your C:\ and spot Hyjackthis. Once again, in order to outwit the virus, I wish for you to rename Hyjackthis to Kioskea.exe.
3. Run the setup and from the main menu page, request a scan and save a log. The log will automatically open after the scan.
4. From the "Edit" select all and copy the log.
5. Paste the log on this thread.
6. Wait for my response, I will analyse the log and prescribe the very best remedy to poison the virus to death.
Best regards
