Missing Taskbar, icons and black screen

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Anonymous - 30 Mar 2010 à 04:02
closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 - 30 Mar 2010 à 05:14
On my laptop, I was surfing the internet when it shut down. I turned it on again but it had a black screen with no task bar, missing icons and no start button. However, an anti virus program is running and sometimes the windows explorer (with all files) shows up?

Can you find a way how to fix this problem?
(Also before this happened, the anti virus program had some virus notifications. Is this the root of the problem?)

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1 response

closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 2,099
30 Mar 2010 à 05:14
Hi there,

Fixing solution is on link below ,follow it carefully:

https://support.microsoft.com/en-us/help/318027

Thanks