Computer unable to open anything. virus?
Solved/Closed
Choc-I-Scream
-
Mar 30, 2010 at 08:23 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 31, 2010 at 04:01 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 31, 2010 at 04:01 PM
Nothing is able to open on my computer, my internet isnt connecting either (using laptop right now) last night I was getting little dialog boxes saying my cmputer is infected must download 'so and so' to remove viruses etc. They kept popping up and slowed my computer down so I simly turned it off. This morning my internet wouldn't connect to wireless it ays there are no wireless connections, also everytime I want to open a file whether it be MSN or even system restore, the "open with" box comes up. My internet isn't working so I can't download anything. I can't even load up in safe mode because "msconfig" isn't working, even that comes up with the "open with" box :S
All of this suddenly happened last night, I don't remember clicking anything or downloading anything either. Also my firefox kept crashing last night. :\
Right now, I'm assuming it's a virus, but not completely sure.
All of this suddenly happened last night, I don't remember clicking anything or downloading anything either. Also my firefox kept crashing last night. :\
Right now, I'm assuming it's a virus, but not completely sure.
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1 response
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Mar 30, 2010 at 05:10 PM
Mar 30, 2010 at 05:10 PM
Greetings,
Well, as our Majesty the Queen once said during garden party at Windsor Castle: "It appears we are marooned up the stream without an oar!"
Your system is certainly infected with Trojan Horses of uncommon nature. If we get through this, it will be our finest hour.
But first, I must know if you can boot your machine with command prompt. If you can, if you are patient, we can win over the Trojans.
The reason why I ask if you are patient is that it may take time, for I live in Canada, should you reside on another continent, there might be a decalage in time zones.
Im the meantime, I strongly suggest that you do not try to use the infected machine unless you and I try to clean it, the virus may create more damage.
Very best regards
Well, as our Majesty the Queen once said during garden party at Windsor Castle: "It appears we are marooned up the stream without an oar!"
Your system is certainly infected with Trojan Horses of uncommon nature. If we get through this, it will be our finest hour.
But first, I must know if you can boot your machine with command prompt. If you can, if you are patient, we can win over the Trojans.
The reason why I ask if you are patient is that it may take time, for I live in Canada, should you reside on another continent, there might be a decalage in time zones.
Im the meantime, I strongly suggest that you do not try to use the infected machine unless you and I try to clean it, the virus may create more damage.
Very best regards
Mar 31, 2010 at 10:07 AM
P.S. Would system restore help my problem? :)
Mar 31, 2010 at 12:06 PM
You system restore may be infected, I suggest that you scrubby dub dub your system and perhaps also delete some processes that are in there as well as registy key. The cleaning tool I will suggest to you will also clean deep in the volume information restore.
Once you have run the tool and that your system is shining, turn off your system restore for about 45 seconds, then turn it back on. Then, create a fresh restore point where you will be able to come back to if required.
Here is the tool: Malwarebyte
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
Cheers
Mar 31, 2010 at 12:50 PM
Thanks for your help!! :D
Mar 31, 2010 at 04:01 PM
So down the hatch and Bob's your uncle.
See you in Tipparary!
Veru best regards