Cannot Open Document

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rhodna - Apr 26, 2010 at 01:43 PM
sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 - Apr 26, 2010 at 04:00 PM
I received an email with a doc I cannot open. When I rt. click, a list of files comes up...how do you know which file to use to open your document?

1 reply

sharpman Posts 1021 Registration date Saturday May 23, 2009 Status Contributor Last seen October 20, 2010 183
Apr 26, 2010 at 04:00 PM
who did you recieve file from? was it expected?
what was the file created with - any ideas?
does it have a file extension ie ???.XXX. what are the letters/numbers after the dot.

first of all, best practice, NEVER EVER EVER open a file that is attached to an email. even if you think it is from some one you know. you should always save the file, do a virus scan and then look at how to open / read it.
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