Unable to scan,copyand fax

sumesh - Aug 21, 2010 at 01:35 AM
 Blocked Profile - Aug 21, 2010 at 03:50 AM

i have two 4355 all in one printer. one printer shows a error message "scanner problem" ,"unable to scan.copyand fax. i have replaced mother board (from working printer to not working printer) but no changes and now my other working printer shows the same fault. please help me

1 response

Blocked Profile
Aug 21, 2010 at 03:50 AM
Dear Sir,

Please confirm whether its driver has been properly installed and indicate for further help.

Thank you.