Unable to scan,copyand fax

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Hello,

i have two 4355 all in one printer. one printer shows a error message "scanner problem" ,"unable to scan.copyand fax. i have replaced mother board (from working printer to not working printer) but no changes and now my other working printer shows the same fault. please help me

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Dear Sir,

Please confirm whether its driver has been properly installed and indicate for further help.

Thank you.
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