My dvd player in dell inspron 1525 not workin

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subba - Sep 1, 2010 at 12:41 AM
jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020 - Sep 1, 2010 at 06:50 AM
Hello,

the dvd in my dell inspron 1525 is not working it says the the configuration is incomplete or damaged in the registry (code 19 ) can some one please help me how to get it back up and working . thank you so much

2 replies

Blocked Profile
Sep 1, 2010 at 06:32 AM
Hi there,

For the mentioned issue please refer to official Microsoft support website using the link below:

https://support.microsoft.com/gp/cd_dvd_drive_problems

Thanks
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jack4rall Posts 6428 Registration date Sunday June 6, 2010 Status Moderator Last seen July 16, 2020
Sep 1, 2010 at 06:50 AM
Hello,

Try this 1

Click on Start --> Run --> type regedt32 and press "Enter"

Registry editor will be opened.

Backup your registry by going to File --> Export and save the file with any name.

Now on the left side, navigate to the location

HKEY_LOCAL_MACHINE --> SYSTEM --> CurrentControlSet --> Control

----> Class ---> Click on {4D36E965-E325-11CE-BFC1-08002BE10318}

At right side delete these files if u find it

upper filters,lower filters,upper filters.bak,lower filters.bak and then restart your

PC.

Good Luck.
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