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Blue screen problem

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ve_dante Posts 2 Registration date Sunday 29 August 2010 Status Member Last seen 8 September 2010 - 7 Sep 2010 à 11:58
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020 - 7 Sep 2010 à 15:26
Hello,
i use firefox 3.6.8. whenever i open a site which has a lot of adds on its page, the blue screen of death appears and the system restarts. when i checked task manager, there is an unknown "plugin containter" which is using a lot of memory. firefox is using around 70000 K of memory. it is happening in only firefox. please help.!!

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jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
7 Sep 2010 à 15:26
Hello,

Try this 1.

Disable the unnecessary add-ons in the firefox by going to Tools --> Add-ons.

Or

Try to reset your firefox settings.

Click on the below link and follow the instructions.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?redirectlocale=en-US&redirectslug=Safe+Mode

Select the options"Disable all add-ons, Reset the toolbar and controls, Restore

default search engines and Reset all user preferences to Firefox defaults"

---> Click on "Make Changes and Restart".

Good Luck.