Lost all music

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Debbie - 9 Sep 2010 à 04:19
closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 - 10 Sep 2010 à 08:21
Hello,
I downloaded latest iTunes software on my computer and backed up my music from my iPhone as prompted before download and it showed that is was all there and when it was sync back to my iPhone with the new software I had lost all my backed up music only kept the apps, any suggestions please!


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2 responses

Saman.tha Posts 1381 Registration date Monday 25 May 2009 Status Moderator Last seen 14 September 2015 33
10 Sep 2010 à 03:38
Hi Debbie,

if the music was only on your iPhone, I'm afraid it's lost. But, normally the music should be somewhere on your PC (my music/iTunes/iTunes Media/Music). If you've purchased the music in the iTunes Store, you may find it in iTunes under "Purchased" or trying to load it again (not sure this will work). Right click on "Purchased" and "Check for available downloads" (you need to be connected with your iTunes Store account).

Otherwise, if your music is still on an other device you can try to copy it back to iTunes. You will find some very useful backup programs in the FAQ.

closeup22 Posts 8922 Registration date Friday 15 May 2009 Status Member Last seen 7 October 2010 2,099
10 Sep 2010 à 08:21
Hi there,

It can all be recovered back,for this recovery tool is required which you can download using the link below:

http://ccm.net/download/download-5364-ipod-restoration-tool

Thanks