Needing help with my dell d630 also. My son went off to college and I bought him a new laptop. He gave me his old one that he hadn't used in awhile. He didn't tell me why he hasn't been using it. Now I know.... It has the white dell screen asking for a password of which of course, he does not remember. Any help would be appreciated. Been doing some research and came across this site. Please help! Thanks in advance!