Icons missing of desktop

Closed
Flapper Posts 25 Registration date Friday June 3, 2011 Status Member Last seen July 25, 2011 - Jun 4, 2011 at 05:36 PM
Flapper Posts 25 Registration date Friday June 3, 2011 Status Member Last seen July 25, 2011 - Jun 6, 2011 at 05:11 PM
Hello, Can someone please help my photoimpressions icon and word icons have vanished from my desktop after removing some malware.For a solution i would be very grateful.
Thank you in anticipation of a solution.



Related:

4 responses

Anonymous User
Jun 4, 2011 at 10:31 PM
Greetings,

Follow this simple instruction.

Just hit Ctrl+Alt+Delete then kill the explorer.exe process then run explorer.exe again as a new task.

Regards!
0
Flapper Posts 25 Registration date Friday June 3, 2011 Status Member Last seen July 25, 2011
Jun 5, 2011 at 10:48 AM
Thanks for your help,i did as instructed but processes show 2 iexplore.exe one with 153,392K and one with 9,640K I cleared both of them and did what you instructed but they came back I am a novice so I await your kind response.
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Jun 6, 2011 at 05:23 AM
Greetings,

If you will permit a tiny grain of salt from my shaker.

Flapper, are those the only icons you are missing? Do you have access to the files through Explorer. Do not confuse IExplorer with Explorer, they are not the same. IExplorer is Internet Explorer, your browser. Bionik asked for Explorer.

Regards
0
Flapper Posts 25 Registration date Friday June 3, 2011 Status Member Last seen July 25, 2011
Jun 6, 2011 at 01:57 PM
all my programmes are showing but are empty and i am missing several icons,it is very frustrating because I don't know enough Word icon is missing but i can open it up in my documents.Your help would be much appreciated Thank you
0
Anonymous User
Jun 6, 2011 at 02:57 PM
Hi Flapper,

Did you try to create a shortcut of your programs to your desktop? For that, click on Run then go to the desired program then right-click on it, select "Send to" and you click on "Desktop (create a shortcut)" then go to your desktop to see if the icon of the program appear there and if you can run it.

Regards
0
Flapper Posts 25 Registration date Friday June 3, 2011 Status Member Last seen July 25, 2011
Jun 6, 2011 at 03:43 PM
Thanks Bionic Photoimpressions is showing empty so it is not responding
Regards
0
Anonymous User
Jun 6, 2011 at 03:46 PM
Are other programs executing? Your problem is certainly a malware or virus issue.
0
Flapper Posts 25 Registration date Friday June 3, 2011 Status Member Last seen July 25, 2011
Jun 6, 2011 at 03:55 PM
HI Bionic I did a full clean of the machine over 2 days i am now running Stopzilla when I click on all programmes they are shown but when i click on them they are showing empty,trying my best to not miss any information for you the only icons i was left with was internet explorer and recycle bin.word is not showing,but i can bring it up through documents.Thank you
Regards
0
Anonymous User
Jun 6, 2011 at 04:05 PM
Look at this
https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US
Or try a repair by booting to your XP CD and selecting repair. This fixes problems it will not be a reinstall.
0
Flapper Posts 25 Registration date Friday June 3, 2011 Status Member Last seen July 25, 2011
Jun 6, 2011 at 05:11 PM
Hi Bionic I put both disks in, the pc read them but nothing happened ,am i doing something wrong?
Regards
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Jun 6, 2011 at 04:05 PM
Greetings,

If you will both permit a second minute grain of salt from the same shaker.

To help you, and identify the virus if any,I must make a diagnostic and to do so, I require a log. I should then be able to prescribe the proper medicinal compound.

Open this link and download ZHPDiag :

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html


Register the file on your Desktop.

Double click on ZHPDiag.exe and follow the instructions.

the tool created two icons ZHPDiag and ZHPFix (we will use ZHPFix at the next step).

Double click on the short cut ZHPDiag on your Destktop.

Click on the Magnifying glass and run the analysys.

Wait for the tool to finished (maybe a long time)

Close ZHPDiag.


To transmit the report, click on this link :

https://authentification.site

Click on Parcourir and search the directory where you installed ZHPDiag (usually C:\Program Files\ZHPDiag).

Select the file ZHPDiag.txt.

Click on "upload »

Copy the url and post it here
0
Anonymous User
Jun 6, 2011 at 04:11 PM
Yes Sir, I think it's a malware issue.

Thanks
0