I can't see anything

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Smashbeard - Jan 31, 2009 at 03:27 AM
hotstuffz
Posts
6
Registration date
Saturday November 15, 2008
Status
Member
Last seen
May 18, 2009
- Jan 31, 2009 at 04:36 AM
Hello,
I recently downloaded a shady program and luckily my AVG caught it...but, when I hit heal or remove, it says the file was not found or such, now, 2 days later I am being forced to use the Task Manager to open files because I can not see or use my desktop in any way, the only thing I see is the background. The computer boots normally, but when I login, it sits on the user name hovering in the middle for 3x longer than it should, and when it finally goes off of that screen, I get nothing but an empty desktop.

I am running an Alienware Area-51 5500 or 5600...cant quite remember, but its one of those, Windows XP SP 2. Email me at ukl41@hotmail.com or answer here if you think you can help me..thanks again.

1 reply

hotstuffz
Posts
6
Registration date
Saturday November 15, 2008
Status
Member
Last seen
May 18, 2009

Jan 31, 2009 at 04:36 AM
hi,
you should update your anti-virus.
this will remove it.
or you may use the "MalwareBytes" software to remove the virus causing that problem.
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