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Motherboard replacement?

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dyorkston Posts 1 Registration date Friday October 12, 2012 Status Member Last seen October 12, 2012 - Oct 12, 2012 at 11:29 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 12, 2012 at 04:40 PM
Hello,

I have a Toshiba satellite c655 s5128. It is 18 months old. Sometimes the screen is blank when I turn it on. I have tried taking out the battery, plugging and unplugging power etc. The computer store says it is the motherboard. The computer will start up only sometimes? Power cord has been replaced as well.

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 12, 2012 at 04:40 PM
Hello,

You Toshiba is relatively new. If it's the motherboard, before you pay, contact Toshiba, I believe there is a unwritten 3 year warranty for the motherboard.

In the meantime, in case of a bug, try restoring it to out of the box factory settings. Follow these instructions:

https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings

Good luck

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