Motherboard replacement?

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Hello,

I have a Toshiba satellite c655 s5128. It is 18 months old. Sometimes the screen is blank when I turn it on. I have tried taking out the battery, plugging and unplugging power etc. The computer store says it is the motherboard. The computer will start up only sometimes? Power cord has been replaced as well.

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47367
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Monday February 1, 2010
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September 1, 2021
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Hello,

You Toshiba is relatively new. If it's the motherboard, before you pay, contact Toshiba, I believe there is a unwritten 3 year warranty for the motherboard.

In the meantime, in case of a bug, try restoring it to out of the box factory settings. Follow these instructions:

https://ccm.net/faq/4811-restore-toshiba-laptop-to-factory-settings

Good luck