Black screen at startup. [Closed]

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Monday May 6, 2013
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Sunday June 6, 2010
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Hi,I have an hp laptop, the model is dv7-64cl. My problem is that my screen is blackened out, it starts fine. But it shows nothing at the login screen. Although, it does show the cursor and the brightness button works and so does the light of the caps lock button. I've tried system restore too. Please help.

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Posts
6494
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

1) When you switch ON your laptop, start tapping the "F8" key to get

"Windows Advanced Options Menu" options ( if boot menu appears, press "Esc"

key and keep tapping the F8 key)

2) Select the option "Last Known Good Configuration".

If the problem still exists then follow the step 1 and this time select the option

"Enable VGA Mode"

If the problem still exists then follow the step 1 and select the option "Safe Mode

with Networking". Let me know if you are still able to boot into "Safe Mode with

Networking". Let me know your Operating System also.

Good Luck