HP laptop lights up, but screen stays black

Luna - Jul 11, 2011 at 11:45 AM
 ry2887 - Oct 28, 2019 at 11:54 PM
I already tried the take out the batter and press the on button for 30 seconds, still won't work. I have an hp pavilion from the dv2500 series, and I don't want to send it to hp to fix for 200 bucks, thank you.


1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Updated on Nov 27, 2018 at 03:10 AM
Ok, you're using your laptop normally and everything is working fine. Then one day you turn on your laptop computer and you're not sure, is it me or am I still sleeping? The screen on my laptop is not working. What do I do now. Well the good news is that it could have been worse. Now to go about solving the problem there are a few things to determine to see what the problem is.

The first thing I would advise to be done is to check your laptop with an external monitor to make sure that it is not the video chip that went bad. So connect your laptop to an external monitor and see if you get a picture (you might have to press the fn and one of the f1, f2, f3 etc....keys together to switch the output to an external display, If you get a picture on the external monitor you know it is not the motherboard, (whew, was getting scared already). If you don't get a picture on the external monitor make sure it is plugged in correctly and that you pressed the correct keys to have the output signal go to the external monitor. If you are sure you did all of the above steps correctly, then shut off the computer and try pressing down on the keyboard while powering up the laptop and see if you get an image. Sometimes if a computer has a loose connection between the GPU (Graphical Processing Unit) and the motherboard it will result in no video or flaky video, so try pressing down on the keyboard while powering on and try see if you get video. If you get a video output then you will know that it is a flaky video chip and that will have to be fixed.

Now back to if you got a picture on an external display. Once you got a picture on the external monitor and established that it is not the video chip or motherboard you will have to try to determine if it is the lcd screen itself or if it is the inverter. The inverter is a small electronic board that controls the voltage that is sent to the backlight (the light bulb of the laptop screen) of the lcd screen. If the inverter breaks or dies then no voltage gets to the backlight resulting in no video output signal to the display. In my experience working as a technician for nylaptopparts I see that most of the times it is the inverter that is the problem and that is a pretty easy fix, you just have to get the correct inverter that supplies the right amount of voltage and you will be back in business. But in some instances it is the backlight (light bulb) that went, and to repair this is more difficult and more time consuming. One way to see if it is the inverter, is to test the two prongs of the inverter with a voltage meter and see if they are giving off the correct voltage (please read up more on this method, as inverters have high voltage output, so you have to know what you are doing, so I strongly advise to read up on this more prior to doing it, you can read more about this method here ; More Info) Another simpler way is to shine a flashlight on the LCD, if you see a faint image then in most cases it is the backlight that needs to be replaced. If you don't see an image even when shining the flashlight then it is most likely the inverter and it should be an easy fix.

On a last note if you determined that it is the backlight that is faulty, although it is fixable it requires more time and experience then just replacing the inverter, and if one is not experienced he/she can damage the lcd screen itself as well, so generally if the backlight is faulty either have a laptop repair shop replace the backlight, but only one who has experience. Or another option is to buy a new lcd panel and install it either yourself or proffesionally. Generally it is not very difficult to replace a lcd panel but there are some models that are more difficult so try to ask a laptop repair shop about your specific model

So if you wake up one morning and your laptop lcd is not displaying a picture hopefully you will be prepared and not have a "not so bright start". Thanks for reading and I hope it comes in handy. :)
Thank you for the usefull information :)
Great post really! Need advice on my Clevo d470w: screen got very dark so I changed it as well as the inverter but it remains the same (working perfectly on external monitor though) what can it be then?