Cannon PIXMA iP90 doesn't get detected

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Chuck1038 Posts 2 Registration date Monday 3 June 2013 Status Member Last seen 3 June 2013 - 3 Jun 2013 à 11:18
carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 - 6 Mar 2014 à 01:05
Toshiba Windows 7 64 bit
Windows will not recognize my printer at start-up. I am being told by Cannon they do not provide drivers for my PIXMA iP90 because Windows is supposed to recognize it "Plug & Play" I guess. I plug and it does not play!!!

3 responses

jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
3 Jun 2013 à 12:37
Hello,

Try this 1

Click on the below hyperlink "PIXMA iP90" and follow the instructions

PIXMA iP90

Click on "Drivers & Software" --> Select "Operating System" as "Window" from the

drop-down menu.

Since you are using Windows 7 64-bit OS.

Select "OS Version" as "Windows 7 x64" from the drop-down menu.

Click on "Drivers" --> Download the file and install it.

Note : Your printer must be installed via Microsoft Update before you download

and use the above downloaded module.

Good Luck
Chuck1038 Posts 2 Registration date Monday 3 June 2013 Status Member Last seen 3 June 2013
3 Jun 2013 à 16:18
I have done that several times and also with Cannon's Customer service representative who gave up and said it was a problem with Toshiba's version of Windows & 64 bit. I just am having difficulty believing I am the only one with this problem.
jack4rall Posts 6428 Registration date Sunday 6 June 2010 Status Moderator Last seen 16 July 2020
4 Jun 2013 à 09:42
Hello,
Try this 1
Try Windows XP driver. Install it in compatibility mode. Click on the above given link
Make sure that "Drivers & Software" is selected --> Select Operating System as "Window" from the drop-down menu.
Select OS Version as "Windows XP" from the drop-down menu.
Click on "Drivers" and download it.
Click on the below link to install the driver in compatibility mode.
https://ccm.net/faq/24611-installing-a-driver-in-compatibility-mode-in-windows-7
Good Luck
carminabigue Posts 620 Registration date Tuesday 19 March 2013 Status Member Last seen 10 June 2015 125
6 Mar 2014 à 01:05
Maybe there is something wrong with your printer driver. Uninstall the driver then install it again. I think it will work out somehow. If it doesn't then you are using the wrong driver. You have compatibility issues with windows.