WEIRD WI FI PROBLEM..... COMPUTER EXPERTS OUT DERE...KINDLY HELP

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preeti19 Posts 6 Registration date Tuesday August 27, 2013 Status Member Last seen August 30, 2013 - Aug 27, 2013 at 11:48 PM
Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 - Sep 2, 2013 at 05:40 PM
Can anyone help with this weird net issue ................. much appreciated

no matter where I am ..at home...at my friends or any other place with WiFi(have passwords for all) ...my system shows that its connected but either I have NO access to net or the pages take forever to load.... each day .... several times I go into control panel... n into adapter settings and diagnose the connections..... n after doing that for 10 to 20 times ...it finally re sets my wi fi n The net starts to work........
kindly anyone help me with this.....
there seems to be nothing wrong with the modems.....
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3 responses

Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Aug 28, 2013 at 07:33 AM
Hi preeti19,

Please uninstall and then re-install the most update Wireless card drivers and check. If you have difficulty finding the drivers please reply with the Device Instance ID of the Wireless Card. To find the Device Instance ID of the wireless card in Device Manager:

1. Press and hold the Windows Key and then press the R key on the keyboard to launch Run Dialog Box.
2. Type "devmgmt.msc" and hit "Enter".
3. Expand "Network Adapters" and check if any wireless card is listed here. If any wireless card is not listed here, expand the "Unknown Device" and check.
4. Double click the listed Wireless Card.
5. Click the "Details" tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
7. Make a note of the Device Instance Path or Device Instance ID and add this in your reply.
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preeti19 Posts 6 Registration date Tuesday August 27, 2013 Status Member Last seen August 30, 2013
Aug 28, 2013 at 10:35 PM
also want to add that when I clicked on each one of them....it was written that - (This device is working properly) . now I dont know if three of them should be working at the same time or not??.. apart from this when my computer is on but im not using it for some while........ again the same net problem pops up n I have to re do all that crazy stuff of going into adapter settings n diagnosing the network connection..
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Aug 29, 2013 at 02:09 PM
If I may Zohaib, What OS? Do you have a network location set up when you make a new connection, work, public, home? In vista and window 7 you must set this setting to allow firewall to work properly.
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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Aug 30, 2013 at 12:03 PM
Hi preeti19,

These are some of the very good points to check (suggested by ac3mark). On the software part if these settings are correct will definitely make good connection.

@preeti19 if you don't mind, I would like to know the Device Instance IDs of the three adapters listed. I will try to check if there is any know fixes available for your wireless card.

Please do write back.
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preeti19 Posts 6 Registration date Tuesday August 27, 2013 Status Member Last seen August 30, 2013
Aug 30, 2013 at 08:18 PM
Zohaib I have been replying you... dere seems to be something wrong with this site....
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preeti19 Posts 6 Registration date Tuesday August 27, 2013 Status Member Last seen August 30, 2013
Aug 30, 2013 at 08:19 PM
i replied with full detail of 3 adapters... dere device instance path n stuff.... do u want me to resend the same message???
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preeti19 Posts 6 Registration date Tuesday August 27, 2013 Status Member Last seen August 30, 2013
Aug 30, 2013 at 08:20 PM
i have windows 8 installed on my acer laptop.... kind of diff then windows 7... if that might help
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preeti19 Posts 6 Registration date Tuesday August 27, 2013 Status Member Last seen August 30, 2013
Aug 30, 2013 at 08:32 PM
Three Adapters were listed under the Heading : Network Adapters in Device Manager.
following is the list of those Adapters with their Device Instance Path


1.Broadcom 802.11n Network adapter

PCI\VEN_14E4&DEV_4727&SUBSYS_E042105B&REV_01\4&1B6B0519&0&00E1

2.Broadcom Netlink(TM) Gigabit Ethernet

PCI\VEN_14E4&DEV_16B5&SUBSYS_06471025&REV_10\4&2B026579&0&00E0

3.Microsoft Kernel Debug Network Adpater

ROOT\KDNIC\0000
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Zohaib R Posts 2368 Registration date Sunday September 23, 2012 Status Member Last seen December 13, 2018 69
Sep 2, 2013 at 05:40 PM
Hi preeti19,

I am sorry for the delayed response. "PCI\VEN_14E4&DEV_4727&SUBSYS_E042105B" is indeed the wireless adapter in your computer. Please uninstall the "Broadcom 802.11n Network adapter" and then download and install the drivers. You can download the matching drivers from here. Also you can find the drivers on the Acer's website.

Try to connect to the wireless networks after updating the drivers. If the computer still doesn't connect to the wireless networks, please try to restore your computer to an earlier date. Click here to find steps on how to perform System Restore in Windows 8.

Do reply with results.
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