Error installing browsers

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samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014 - Feb 9, 2014 at 06:14 PM
samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014 - Feb 13, 2014 at 03:49 PM

hello :) ,
i have just installed a new windows 7 and every thing was working well
but later i tried to open firefox, it gives me an error saying "firefox stopped working"
and it asked me to find solution online or close it and no choice worked
so i tried installing google chrome, it successfully installed but it didn't open any site :(
i tried to uninstall it then install again but this also didn't worked
again i tried installing opera browser but it gave me the same error with firefox and google chrome
sorry for the long message but i hope finding a solution as fast as possible :)
thank you very much and sorry again :)

7 responses

Answer 1 / 7

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 9, 2014 at 06:26 PM

Hi

is this Windows 7 32 or 64 bit?

Catch you tomorrow?

Answer 2 / 7

samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014
Feb 9, 2014 at 06:53 PM

it's 32 bit

Answer 3 / 7

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 10, 2014 at 07:57 AM

Have you tried to get Firefox working in safe mode with networking?

samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014
Feb 10, 2014 at 09:32 AM

i didn't try this but how can i do so?

samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014
Feb 10, 2014 at 09:35 AM

remembering that the problem isn't about firefox only.. o,O
as it now reached to skype :(

samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014
Feb 10, 2014 at 10:51 AM

almost every program "has stopped working" :(

Answer 4 / 7

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 10, 2014 at 04:24 PM

You have not answered my question, have you tried safe mode with networking?

Note that I have transferred your case to the virus forum.

Didn't find the answer you are looking for?

Ask a question

Answer 5 / 7

samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014
Feb 11, 2014 at 10:21 AM

i did't try this cause i don't know how o.O

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Feb 11, 2014 at 04:26 PM

Should have asked before.

Start you machine while tapping f8, a black screen will appear, select safe mode with networking. Then try your Firefox.

Answer 6 / 7

samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014
Feb 13, 2014 at 12:39 PM

i pressed F8 while starting the computer ,a black screen appeared with a table of many options but it didn't contain (safe mode with network ) or any similar options
and below this table it said, press c for command line or b for boot
i pressed c and entered "safe mode" -i don't know whether it's right or not- but anyway it didn't work and didn't give me any thing :/

tell me what should i do :/

Answer 7 / 7

samasemoo Posts 8 Registration date Sunday February 9, 2014 Status Member Last seen February 13, 2014
Feb 13, 2014 at 03:49 PM

oh i get the safe mode .
at first, google chrome was opened but didn't load any page.
and firefox didn't work nor skype :/

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