CD or DVD that burned it doesn't play itClosed

Question

Hi guys can you help with my Samsung DVD writer. I'm using windows XP professional, when I put CD or DVD that burned it doesn't play  it. But if I put original CD or DVD it play what is the cause? Anyone can help please.  Thanks

Ambucias · Answer

Which software did you use to burn the CD or DVD?

kieferschild · Answer

What software are you using to play the media?

bramoss · Answer

hi ambucias 

i use a shampoo burning studio 2009

thanks

bramoss · Answer

hi kieferschild 

im using VLC

Ambucias · Answer

And what format did you burn it?  Is it music or something else?

What you have burnt, what format was it?

When you insert and view the disk, can you see any files on it?  What format are they?

When you used Shampoo did you select the type of disk you wished to burn?

bramoss · Answer

I use mp3 for music 

Thanks

bramoss · Answer

I don't see any files. But I select the correct disk. What I discovered is I change DVD-Rom I install LG DVD-rom it doesn't find. There is no any icon on the screen. But it popup a message that new hardware found. But when I return Samsung DVD-rom the icon shows on screen. 

Thanks.

Ambucias · Answer

What is the make and model of your computer?

Are you using an external Samsung Writer?  Is this a recent installation?

What do you mean by "LG DVD-rom" is that a disk?

How did you check for files on the disk?

bramoss · Answer

It is an internal,my computer name is gigabyte. Os is windows XP sp3 
LG is DVD-writer that I have. Is a spare one.

Ambucias · Answer

Gigabyte! So it was not made by a known manufacturer.

That complicates things and must not mix hardware which were not originally installed when you purchased it. 

Don't forget that Microsoft has ceased so support Windows XP and drivers will get most difficult to get.

To make the issue clear, I strongly suggest that you update your Samsung's writer driver and, for the time being, you not use that LG unless you get guidance to install it.

What is the model of the Samsung writer?  Did it write and read before?

If you do not answer all of my questions, we could be here till Kingdom come.  I did ask you how you verified on the disk if there were any files.

bramoss · Answer

Thanks I will check for you, I'm @ work

kieferschild · Answer

you're trying to make an audio CD? 

when you put a blank CD in your writer does it detect it?

bramoss · Answer

When I put a blank CD it doesn't detect it. But when I put a CD with my study material it detect it. 

Thanks kieferschild

kieferschild · Answer

Is your optical drive able to burn discs?

bramoss · Answer

I didn't try it before?I will try now I will let u know 

Thanks.

kieferschild · Answer

Look on the front of the drawer on your drive.

does it say CD/DVD or CD-RW/DVD-RW?

bramoss · Answer

It says DVD-RW

kieferschild · Answer

Okay good. So you're capable of burning CDs and DVDs. I'm glad we established that.

when you put in a blank CD and go to My Computer and double click on the disc icon what happens?

bramoss · Answer

It says THE REQUEST COULD NOT BE PERFORMED BECAUSE OF AN I/O DEVICE ERROR.

kieferschild · Answer

What happens if you take out the CD and try opening it?

bramoss · Answer

It gives me the same message

kieferschild · Answer

I'd expect you to get "there is no disc in the drive" or something along those lines.

can you try these steps and see if any apply:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

bramoss · Answer

I re-try it it says insert disk into drive F

kieferschild · Answer

Are you 100% sure the disc is blank

bramoss · Answer

Yes I'm 100% sure I bought it yesterday.

kieferschild · Answer

How many did you buy?

if you've attempted to burn to the disc and it failed then you wont be able to burn to it again.

is the CD a rewritable? does it say CD-RW on it?

bramoss · Answer

Is not a rw it says only DVD-R

bramoss · Answer

i only have one DVD left, when i put it on my laptop it detect it

bramoss · Answer

i only left with one only, but when i put on my laptop it detect it

aquarelle · Answer

Hello,

You should verify if your dvd writer supports all dvd formats or/and if it is a dvd writer -r or a dvd writer +r. 
 The symbol + or - is important if your dvd writer is a little bit old. Because you can't read or write on a dvd-r with a dvd+writer and you can't read or write on a dvd+r with a dvd-writer.

Regards
"Pour trouver une solution à ses problèmes, il faut s'en donner la peine."

bramoss · Answer

my DVD-ROM doesn't show -/+ just show is DVD-rw

bramoss · Answer

when i check my drive letters are not on sequence i have hard drive (C) and slave hard drive (E) and DVD-RW (F) there is no drive (D) do you thing this doesn't cause? if it cause how do i change it to sequence?

thanks

Ambucias · Answer

Bramoss,

I will leave this thread in Aquarelle's competent and lovely hands.  It seems she can handle this much better than I.

Good luck

bramoss · Answer

Thanks I will check tomorrow cause time in SA is 23H35 now. 
I'm sleeping. I will let you know tomorrow

Thanks.

bramoss · Answer

Hi aquarelle 

I need help, when I insert CD into DVD-rom it find it but if I insert DVD it doesn't. 
And is original CD/DVD 

Can you help please 
Thanks

bramoss · Answer

I insert DVD-R 
Sorry for not responding in time I was busy @ work

bramoss · Answer

i did put in my laptop is working

CD or DVD that burned it doesn't play it

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