Unlocked my id

Closed
Report
Posts
1
Registration date
Monday June 2, 2014
Status
Member
Last seen
June 2, 2014
-
Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
-
My yahoo account is laocked. I can't access my alternate e.mail adress and yahoo send process for reset my id on it. I can't mention my phone number. I can't remember my security questions. Now when i sing in my id and password there show invalid user name and password. Plz help me to reach my account.

1 reply

Posts
47367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,264
Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form

Good luck