Avast saying found 24 bits of evidence that grime is slowing PCClosed

Question

Hello, there just wondering if its a Malware or virus cos every few times a week or once a day i get a message from AVAST popping up saying...Avast saying found 24 bits of evidence that grime is slowing down your computer.... now is there any help with this on if its a threat to my system. i cant find much up on google.



Configuration: Windows Vista / Firefox 29.0

2011N2 · Answer

Hello,

To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a log. 

1. Open this link and download ZHPDiag2 : 

https://www.zebulon.fr/telechargements/securite/systeme/zhpdiag.html 

(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.) 

2. Save the file on your Desktop. 

3. Double click on ZHPDiag.exe and follow the installation instructions. 

(For Vista and Win 7 users, click right to ensure you execute with admin right) 

The tool creates three icons ZHPDiag, MRB, and ZHPFix (If necessary,we will use ZHPFix after log analysis). 

4. Double click on the short cut ZHPDiag on your Destktop. 

5. If you need to change the language, click on the little house, (bottom right) and change to English 

6. Click on Full options.

Wait for the tool to finished (maybe a long time) 

7. Close ZHPDiag. 

8. To transmit the report, click on this link : 

https://authentification.site 

9. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt). 

10. Select the file ZHPDiag.txt. 

11. Click on "upload » 

12. Copy the URL and post it here. 

Gabriel.

2011N2 · Answer

Hello,

Okay, but you ran ZHPDiag ?

Gabriel.

dstn321 · Answer

Avast will pop up telling you it's found grime. But the grime clean-up feature requires a paid upgrade.  

You can change the settings to stop the pop-ups by opening Avast, going to Settings, click on Tools on the left menu list, and change the boxes that tell it when to notify you.

This just started happening with the most recent versions and it's set by default to give you pop-up notifications every few days.

Or, of course, you can pay for the upgrade if you want to.

2011N2 · Answer

Hello,

Can you run again ZHPDiag by clicking on full options please ?

Gabriel.

2011N2 · Answer

Hello,

Nothing special.

- Download MBAM by clicking " Free Download Version". 
- Save it on your desktop. 
- Double- click the downloaded file to launch the installation process (if the firewall asks for permission to connect to Malwarebytes, accept) 
- Once the software is installed and running, go to the "Review " tab. 
- Select Review "Custom" and then click Check Now. 
- Select all drives and all exam options (including search rootkits). 
- Ensure that Process as malicious detections is selected for PUP and PUM. 
- Click Start exam. 
- If an update is shown click Update Now and then wait for the review 
- Once the review is completed , make sure that the action Quarantine is selected for all elements detected. 
- Click Apply actions. If asked to restart the PC, do it. 
- In the Review tab, click Export Log = > text file (txt). Otherwise, go to the history tab and Application logs. 
- Paste the report. 

Gabriel.

Avast saying found 24 bits of evidence that grime is slowing PC

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