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I forgot password and security answer plzzzzzzzz help me

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mohammadalamdar25 Posts 1 Registration date Monday June 16, 2014 Status Member Last seen June 16, 2014 - Jun 16, 2014 at 04:31 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Jun 16, 2014 at 04:58 PM
my mail id .

Deleted by moderator for security reasons@yahoo.com

I have gone through the entire thread.. I had an account that was compromised 2-3 years ago or more.. I spent like months trying to get it back..
I have real important data in it and want it some how.. I have forgotton my password and it always shows account is locked try after 12 hours.. Story repeats the same.. I have filled all the forms.. But no result..
Please suggest.. I have had a good experience with yahoo and wants it to remain same.
Regards

1 response

Answer 1 / 1
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jun 16, 2014 at 04:58 PM
Hi

You mean that your account was compromised 2 or 3 years ago and you wish to recover it now ?

The only way to recover an account is Go to this page to contact customer care, fill the form and wait for the answer :

https://io.help.yahoo.com/contact/index?page=home&locale=en_US&y=PROD_ACCT

or

https://io.help.yahoo.com/contact/index?page=home&locale=en_CA&y=PROD_ACCT

Select password and sign in

Select forgot secret questions and answers

Click on the envelope

Fill the form and wait for the answer.

Good luck

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