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IE&Windows Update Update error 80070490

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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014 - Jul 4, 2014 at 03:05 AM
Obama420 Posts 1 Registration date Friday October 24, 2014 Status Member Last seen October 24, 2014 - Oct 24, 2014 at 01:15 AM
Hello,

I am hoping someone can give me advice as I have a couple of issues.

Equipment: I have Windows Vista(32bit), IE 8. AVG security

Problem: I am trying to upgrade to IE9 as my IE keeps locking up and says it has compatibility issues. When I try to upgrade to IE 9 it wont work. It will go through the process of downloading and installing and then says Internet Explorer did not finish installing and suggests I visit Internet Explorer Troubleshooter

To solve this, microsoft suggests I check my Windows Update. When I try to check for Windows Update. I receive the error message : Windows could not check for updates Error 80070490. When I click on what this error is it tells me to go to the System Update Readiness Tool. This file will too "hang' and not proceed.

does anyone have experience with the windows Update error 80070490?
any advice would be great.
Thanks

Emm

14 responses

Answer 1 / 14
nicholas
Aug 28, 2014 at 02:34 AM
Hey I have also faced the same issue but I resolved the issue with the help of this link http://www.microsoftliveassist.com/error-80070490-windows-8/
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Aug 28, 2014 at 07:47 PM
Thanks for the reply, however unfortunately that does not help me.
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Answer 2 / 14
Blocked Profile
Jul 4, 2014 at 08:53 AM
Make sure you have the latest service pack installed first.

https://support.microsoft.com/en-us/windows/install-windows-vista-service-pack-2-sp2-468d1d75-4f9b-0855-6900-47d65cbdac1b
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 4, 2014 at 07:54 PM
Yes, Service Pack 2 is already installed.
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Answer 3 / 14
Blocked Profile
Jul 6, 2014 at 06:16 PM
Please try this:

https://support.microsoft.com/en-us/sbs/windows/fix-windows-update-errors-18b693b5-7818-5825-8a7e-2a4a37d6d787?ui=en-US&rs=en-US&ad=US

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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 7, 2014 at 11:20 PM
Hi. I followed the link and used the system file checker, it came back with "Windows Resource Protection did not find any integrity violations". I then did Step 2 Run the System Update Readiness tool.
when I try and run Windows update I am receiving the message Windows Update error 80246008

M
0
Answer 4 / 14
Blocked Profile
Jul 8, 2014 at 05:51 AM
Hi,

please follow these instructions:

https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2#1TC=windows-7

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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 8, 2014 at 06:45 AM
Hi
I just followed the instructions on the link and no changes were needed as it was correct as per the steps.
I have tried windows update again and now it says 80070490 again!
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Answer 5 / 14
Blocked Profile
Jul 8, 2014 at 06:46 AM
Have you tried disabling your antivirus software?

can you run https://www.malwarebytes.com/
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Blocked Profile
Jul 8, 2014 at 06:47 AM
Make sure the date and time are correct on your computer.
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 8, 2014 at 06:51 AM
Date and Time are correct, I am just downloading the malwarebytes
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 8, 2014 at 07:29 AM
I have run the malwarebytes and tried to do windows update. Still get the same error message. 80070490 when I try and install the Update for Windows Vista (KB971029)

Installation date: ?8/?07/?2014 9:23 PM

Installation status: Failed

Error details: Code 80070490

Update type: Important

Install this update to restrict AutoRun entries in the AutoPlay dialog to only CD and DVD drives. After you install this item, you may have to restart your computer.
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Answer 6 / 14
Blocked Profile
Jul 8, 2014 at 08:09 AM
Do you have multiple updates to install?

if so, what happens if you just tick one update and try?

if not then lets see if its a 3rd party software causing the issue.

follow these instructions to start your PC in clean boot then try again.

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 8, 2014 at 07:42 PM
Hello.

there is only the 1 update but as it wont check for new updates, I do not know if there are more pending. I expect there will be. I have done the PC in clean boot and still receive the same error in windows update.

M
0
Answer 7 / 14
Blocked Profile
Jul 9, 2014 at 05:15 AM
If you go to Windows Update and look at the history to see whats failed, what is the KB number of the update?
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 9, 2014 at 06:10 PM
KB971029
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Answer 8 / 14
Blocked Profile
Jul 9, 2014 at 05:17 AM
According to this: https://support.microsoft.com/en-us/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2#1TC=windows-7

if the System Readiness Tool doesnt work you need to perform a Windows repair using the media.
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 9, 2014 at 06:18 PM
When I bought my PC it came preloaded with Vista, the disk provided was an 'IBM product recovery CD' so it doesnt have the setup.exe that is mentioned in the instructions above. I guess I will have to put up with not being able to download updates. Thanks for your time and help most appreciated :)
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Answer 9 / 14
Blocked Profile
Jul 9, 2014 at 07:26 PM
http://www.microsoft.com/en-gb/download/details.aspx?id=12314

Try install that
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 10, 2014 at 01:58 AM
When you download this file and run it I receive the message "the update does not apply to your system"
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Answer 10 / 14
Blocked Profile
Jul 10, 2014 at 05:42 AM
What happens if you right click the update and choose hide and then check for updates again?
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EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 10, 2014 at 06:08 AM
Still get the same error.
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Answer 11 / 14
Blocked Profile
Jul 10, 2014 at 06:41 AM
Try this:

https://support.microsoft.com/gp/windows-update-issues/en-gb

then this:

https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources
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Answer 12 / 14
EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 10, 2014 at 07:30 AM
I have just tried the first file and it says unable to open a .diagcab file and gives me the option to search the web for a program to open it
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Blocked Profile
Jul 10, 2014 at 07:31 AM
Did you run or save it
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Answer 13 / 14
EmmDee Posts 18 Registration date Tuesday May 6, 2014 Status Member Last seen October 5, 2014
Jul 10, 2014 at 07:32 AM
First I tried to run it and then got that message. then I tried saving it and when I click on it to run I receive the same message.
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Answer 14 / 14
Obama420 Posts 1 Registration date Friday October 24, 2014 Status Member Last seen October 24, 2014
Oct 24, 2014 at 01:15 AM
I receive the error message : Windows could not check for updates Error 80070490. When I click on what this error is it tells me to go to the System Update Readiness Tool. This file will too "hang' and not proceed.



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watson
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