Printhead problem

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Jadan Posts 2 Registration date Thursday October 23, 2014 Status Member Last seen October 23, 2014 - Oct 23, 2014 at 03:26 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 23, 2014 at 04:02 PM
Got a prompt on my HP OfficeJet 8500 printer indicating there is a problem with my magenta/cyan[M/C] printhead. Is there any quick solution to get my document printed and if not what is a good next step?

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 23, 2014 at 03:49 PM
See this Kioskea How-to article:

https://ccm.net/faq/355-clean-and-use-an-inkjet-printer
Jadan Posts 2 Registration date Thursday October 23, 2014 Status Member Last seen October 23, 2014
Oct 23, 2014 at 03:57 PM
Thanks for the quick and pertinent response. I followed the directions and proceeded to print off my document without delay.

Appreciatively,
Jadan
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 23, 2014 at 04:02 PM
You are most welcome.