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Printhead problem

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Jadan Posts 2 Registration date Thursday October 23, 2014 Status Member Last seen October 23, 2014 - Oct 23, 2014 at 03:26 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 23, 2014 at 04:02 PM
Got a prompt on my HP OfficeJet 8500 printer indicating there is a problem with my magenta/cyan[M/C] printhead. Is there any quick solution to get my document printed and if not what is a good next step?

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Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 23, 2014 at 03:49 PM
See this Kioskea How-to article:

https://ccm.net/faq/355-clean-and-use-an-inkjet-printer
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Answer 2 / 2
Jadan Posts 2 Registration date Thursday October 23, 2014 Status Member Last seen October 23, 2014
Oct 23, 2014 at 03:57 PM
Thanks for the quick and pertinent response. I followed the directions and proceeded to print off my document without delay.

Appreciatively,
Jadan
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 23, 2014 at 04:02 PM
You are most welcome.
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