Printhead problem

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Jadan Posts 2 Registration date Thursday 23 October 2014 Status Member Last seen 23 October 2014 - 23 Oct 2014 à 15:26
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 23 Oct 2014 à 16:02
Got a prompt on my HP OfficeJet 8500 printer indicating there is a problem with my magenta/cyan[M/C] printhead. Is there any quick solution to get my document printed and if not what is a good next step?
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2 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
23 Oct 2014 à 15:49
See this Kioskea How-to article:

https://ccm.net/faq/355-clean-and-use-an-inkjet-printer
Jadan Posts 2 Registration date Thursday 23 October 2014 Status Member Last seen 23 October 2014
23 Oct 2014 à 15:57
Thanks for the quick and pertinent response. I followed the directions and proceeded to print off my document without delay.

Appreciatively,
Jadan
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
23 Oct 2014 à 16:02
You are most welcome.