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I forgot my password and the password of the alternate email

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gia - Feb 14, 2015 at 09:23 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Feb 14, 2015 at 04:29 PM
Hello,

please help me! I forgot my password and if i ask help to password helper it gives me the alternate email to open and check it in there. The problem is I do not remember the alternate email password as well and it doesnt show a security questions too. PLease help me! I need to open it I have a lot of office documents saved in there.

2 responses

Answer 1 / 2
BunoCS Posts 5034 Registration date Monday July 11, 2005 Status Moderator Last seen July 7, 2026 1,534
Feb 14, 2015 at 02:01 PM
Hello,

I hope you will find the solution in this Kioskea "How-to" article:

https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account

Good luck
Answer 2 / 2
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Feb 14, 2015 at 04:29 PM
Hello

You must contact Yahoo Costumer Care using this form explaining your issue:

https://io.help.yahoo.com/contact/index?page=oops
Good luck

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