I forgot my password and the password of the alternate email

Closed
gia - 14 Feb 2015 à 09:23
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 14 Feb 2015 à 16:29
Hello,

please help me! I forgot my password and if i ask help to password helper it gives me the alternate email to open and check it in there. The problem is I do not remember the alternate email password as well and it doesnt show a security questions too. PLease help me! I need to open it I have a lot of office documents saved in there.

2 responses

BunoCS Posts 436 Registration date Monday 11 July 2005 Status Moderator Last seen 18 May 2026 1,534
14 Feb 2015 à 14:01
Hello,

I hope you will find the solution in this Kioskea "How-to" article:

https://ccm.net/faq/36332-how-to-recover-your-yahoo-mail-account

Good luck
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
14 Feb 2015 à 16:29
Hello

You must contact Yahoo Costumer Care using this form explaining your issue:

https://io.help.yahoo.com/contact/index?page=oops
Good luck