Black screen
Closed
Elizabeth. Gardner
-
Mar 22, 2015 at 09:50 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Mar 23, 2015 at 03:58 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Mar 23, 2015 at 03:58 AM
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1 reply
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
154
Mar 23, 2015 at 03:58 AM
Mar 23, 2015 at 03:58 AM
Hi Elizabeth,
Can you see some loading screens or the manufacturer's logo while loading, or the screen is completely black? I would try resetting BIOS by removing the CMOS battery for a few seconds. You can check the laptop's manual to locate the battery. If you have warranty, I strongly recommend you to contact the reseller before doing anything.
Hope this helps
Can you see some loading screens or the manufacturer's logo while loading, or the screen is completely black? I would try resetting BIOS by removing the CMOS battery for a few seconds. You can check the laptop's manual to locate the battery. If you have warranty, I strongly recommend you to contact the reseller before doing anything.
Hope this helps
