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1 reply
Hi Elizabeth,
Can you see some loading screens or the manufacturer's logo while loading, or the screen is completely black? I would try resetting BIOS by removing the CMOS battery for a few seconds. You can check the laptop's manual to locate the battery. If you have warranty, I strongly recommend you to contact the reseller before doing anything.
Hope this helps
Can you see some loading screens or the manufacturer's logo while loading, or the screen is completely black? I would try resetting BIOS by removing the CMOS battery for a few seconds. You can check the laptop's manual to locate the battery. If you have warranty, I strongly recommend you to contact the reseller before doing anything.
Hope this helps
