Unknowen virus on my computer Closed

Question

Hello,
If you can please reply as soon as you can. 
Here is my problem. 
First of all I have a virus that slows down my computer and won,t let me download an anti-virus and if I manage to get one and come to install it it says that windows instaler has stop working. 
Things like windows feeds syncrozation has stoped working and various other messages. 
Does any one know how to fix my problem. 
Please Help 
Thank you, 
Ali J.

green day · Answer

Hello, 

Please download this in your desktop : http://www.commentcamarche.net/telecharger/telecharger 159 hijackthis

Chose "do a scan and a logfile", and send the log here please.

Good luck.

Ali J · Answer

I can't downoad it because of the virus.I tried but no.
Sorry.
Thanks anyway.

green day · Answer

Ok, have you got an error message ?

Ali J · Answer

No I press on save and it does nothing.
I just relized I have the program but it does not do anthing when I open it.

green day · Answer

Hello,;

ok, Have you tried it in safe mode ?

@+

Unknowen virus on my computer

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