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Complications!

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Hailey - 21 May 2015 à 19:41
 Blocked Profile - 21 May 2015 à 21:43
Hello,
I'm trying to factory restore my Dell inspiring1564 and an error message appears saying "the parameter is incorrect".
How can I avoid this and continue?

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Blocked Profile
21 May 2015 à 21:43
How're you trying to factory restore?

have you damaged the recovery partition?

are you using recovery CDs?