HP Printer missing files called serscan [Solved/Closed]

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Monday November 2, 2015
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November 3, 2015
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Posts
2
Registration date
Monday November 2, 2015
Status
Member
Last seen
November 3, 2015
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I am trying to install my new hp 5740 printer on my desktop computer but i get a message that installation cannot be completed because is am missing missing files called serscan. How do I get these files back?

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Wednesday October 8, 2008
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June 15, 2019
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Here is the update procedure from HP:

https://support.hp.com/us-en/document/c01750112

Good luck
Posts
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Monday November 2, 2015
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November 3, 2015

Thanks for sending me good luck. I found the file I was looking for after doing a files search. After finding, I wrote down its location, then went back to installing the printer. When it got to the point where it couldn't find the serscan file, I typed in its location and the installation finished. Everything is working fine. Thanks.