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CD-DVD drive get detected but DVD didn't get read

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Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 - 3 Jan 2016 à 10:09
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 - 3 Jan 2016 à 23:32
Hello,

My laptop is asus and recently i can't able to read/write any of the cd-dvd disk in my laptop. I didn't use the drive for some months, so i don't know from when it didn't get work. My cd-drive get detected in disk management, device manager and my computer but when i insert any cd it show it has no data in it , but the data's are inside on the cd and it reads on another laptop.

In device manager it shows as below:


When i click on update drive it shows the drivers are already up to date.


May be it is software issue rather than hardware?

Please help me friends...

Regards


Related:

2 responses

Réponse 1 / 2
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
3 Jan 2016 à 13:38
most likely it's a hardware problem.
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
3 Jan 2016 à 23:32
Ya i think so but if it is hardware it even get detected in BIOS and device manager?
But the icon for cd-rom in device manager looks suspicious...
Réponse 2 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
3 Jan 2016 à 16:21
Hi

Did you clean the lens?
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
3 Jan 2016 à 23:30
Not yet tried.. But will try today and post back.

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