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Help..ASAP

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D - Mar 19, 2016 at 09:32 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 19, 2016 at 05:06 PM
Hello, im trying to reset my laptop back to its factory settings like it was tha day i bought it, tha reason in doing this, i let someone borrow it n they put a password on it when it comes on n i cannot get back into my laptop n cant get it to factory reset... how can i reset or do wat ever i needa do inorder to take this off so i can use my own laptop



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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Mar 19, 2016 at 05:06 PM
Greetings,

We are terribly sorry but CCM cannot help you to recover your lost password, because you can’t prove that you are the legitimate owner. . Everyday computers are stolen, although you may be honest, we do not wish to help potential criminals.

The reasons are explained in this link:

https://ccm.net/faq/9201-why-ccm-doesn-t-recover-lost-passwords
Best regards

Moderator
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