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Virus Messing with Files

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Alyssa - Apr 20, 2016 at 07:02 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Apr 20, 2016 at 07:50 PM
Hi, I recently got a virus on my computer and it really messed up my files. It says that the extension is correct (videos are still .mov, pictures are still .jpeg, etc.), but the icon is the one used for .mp3 files. When I try to open one, the computer attempts to open the file in Windows Media Player. I then get a pop up telling me that "Windows Media Player encountered a problem while playing the file." Any suggestions? Thanks in advance.
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Apr 20, 2016 at 07:36 PM
What version of windows are you using?
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Alyssa
Apr 20, 2016 at 07:45 PM
Windows 8
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826 > Alyssa
Apr 20, 2016 at 07:50 PM
You probably just need to restore the default associations: I suggest you read this:

https://berninaofamerica.zendesk.com/hc/en-us/articles/200660654-Windows-8-Default-File-Associations-Restore

Good luck
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