Oulook doesn't send emails, just receiving

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Thursday May 12, 2016
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November 28, 2016
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Hello,

tried all of the options you have posted here but the test message always cannot be send, feeling a bit desperate now already... maybe someone can help me :) I have a mail.com account

Thanks a lot :)

Jenny

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Posts
20
Registration date
Thursday May 12, 2016
Status
Member
Last seen
November 28, 2016

Hi

This is because of the "Offline" option in your Outlook is enabled that's why you cannot send emails or receive either. As you said your Outlook can only receive emails but not sending, it seems similar to this KB thread i did. You can go and check for the solution.
https://answers.microsoft.com/en-us/office/forum/office_2010-outlook/office-10/8b5f9e8c-6b60-4d9e-93b6-f5e5bb086f18?rtAction=1456303678366

Thanks & Regards
Captain Ashish
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