Oulook doesn't send emails, just receiving

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Jenny - 2 May 2016 à 07:00
captainashish Posts 20 Registration date Thursday 12 May 2016 Status Member Last seen 28 November 2016 - 22 Jun 2016 à 02:24
Hello,

tried all of the options you have posted here but the test message always cannot be send, feeling a bit desperate now already... maybe someone can help me :) I have a mail.com account

Thanks a lot :)

Jenny

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1 response

captainashish Posts 20 Registration date Thursday 12 May 2016 Status Member Last seen 28 November 2016
22 Jun 2016 à 02:24
Hi

This is because of the "Offline" option in your Outlook is enabled that's why you cannot send emails or receive either. As you said your Outlook can only receive emails but not sending, it seems similar to this KB thread i did. You can go and check for the solution.
https://answers.microsoft.com/en-us/office/forum/office_2010-outlook/office-10/8b5f9e8c-6b60-4d9e-93b6-f5e5bb086f18?rtAction=1456303678366

Thanks & Regards
Captain Ashish