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No msmxl parcer file

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mjo78 Posts 2 Registration date Friday May 13, 2016 Status Member Last seen May 13, 2016 - May 13, 2016 at 07:59 AM
 Blocked Profile - May 13, 2016 at 07:00 PM
program will not open and I get a missing parcer file?? Please tell mewhereIcanget this,,,have alot of pictures and would hate to think I lost them all!!!!
Thank You,
Michael

3 responses

Answer 1 / 3
Blocked Profile
May 13, 2016 at 03:23 PM
Michael,

Thanks for the post. We need more information,like; what program you are running? So that we can try to help.
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Answer 2 / 3
mjo78 Posts 2 Registration date Friday May 13, 2016 Status Member Last seen May 13, 2016
May 13, 2016 at 05:56 PM
oh, my bad! I am trying to launch my kodak easy share application. Its an app for storing, editing, all kinds of stuff for pictures. I have several years of b-days, christmas pictures I cannot get because app. fails cause no msmxl file? I hope this helps!!
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Answer 3 / 3
Blocked Profile
May 13, 2016 at 07:00 PM
So, is this kodak app just something you are used to using, so you need it to work? You do know where the image files are actually stored, don't you? I am certain that you will not loose your image files, just the software you are used to using isn't working.

Did you just complete an upgrade, or install a new feature? Have you visited KODAK to see if this error is common to their product?
Try this link and search for the error:

https://www.kodak.com/global/mul/service/index.html?reqURL=http://support.en.kodak.com/app/home/src/gosupport


Post back with progress!
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