Major Problem
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dillardkelleh
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Jul 30, 2016 at 02:58 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 31, 2016 at 04:55 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 31, 2016 at 04:55 AM
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4 responses
Ambucias
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Jul 30, 2016 at 04:31 PM
Jul 30, 2016 at 04:31 PM
Hello
It looks to me to be a virus issue.
Should you need any help to identify and remove the malware, let me know.
Ambucias
Moderator
It looks to me to be a virus issue.
Should you need any help to identify and remove the malware, let me know.
Ambucias
Moderator
Ambucias
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Jul 30, 2016 at 04:53 PM
Jul 30, 2016 at 04:53 PM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
https://authentification.site
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
1. Open this link and download ZHPDiag :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
https://authentification.site
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
dillardkelleh
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Jul 30, 2016 at 04:57 PM
Jul 30, 2016 at 04:57 PM
I cannot access anything at all, the most I can do is open task manager, or turn the computer off and on and sign in. It just shows a dark screen and the error that pops up whenever it does.
Ambucias
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Jul 30, 2016 at 05:06 PM
Jul 30, 2016 at 05:06 PM
What is your operating system ?
Do you have the recovery disks ?
Do you have the recovery disks ?
dillardkelleh
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Jul 30, 2016 at 05:11 PM
Jul 30, 2016 at 05:11 PM
64 bit and I dont believe I ever set them up
Ambucias
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>
dillardkelleh
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Jul 30, 2016 at 05:13 PM
Jul 30, 2016 at 05:13 PM
64 bit is not an operating system.
What version of windows to you have ? xp, vista, 7, 8, 8.1, 10?
What version of windows to you have ? xp, vista, 7, 8, 8.1, 10?
dillardkelleh
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Jul 30, 2016 at 08:00 PM
Jul 30, 2016 at 08:00 PM
Oh I thought thats what you meant, it has windows 10
Ambucias
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Jul 31, 2016 at 04:55 AM
Jul 31, 2016 at 04:55 AM
There are bad or damaged sectors on your hard disk, I suggest you consult a repair shop.
Sorry for the bad news.
Sorry for the bad news.
Jul 30, 2016 at 04:49 PM