Problems using outlook after changing Gmail password

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Lamouline99 Posts 1 Registration date Wednesday August 17, 2016 Status Member Last seen August 17, 2016 - Aug 17, 2016 at 01:25 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 17, 2016 at 04:54 PM
Using Outlook 2007.
I have 2 email accounts which both worked fine.
Yesterday I changed my password for both accounts through Gmail online.
Account 1 worked fine without going into OUtlook / tools/ accounts/
Account 2 was prompting for network password. Rarely use account 2 so left it.
Just now accounts 1 and 2 start prompting for network password and wont send or download.
Go into OUtlook / accounts/ and update to the new password on both accounts.
Account 2 now working fine. Account 1 wont work - asking network password.
Checked the outgoing mail server
account 1 : incoming:995, outgoing: 465 , SSL
account 2: incoming:995, outgoing: 587 , TLS

Tried changing settings on 1 to the settings on 2 - no joy.
Changed settings on 1 back to 995 and 465 and SSL - as instructed on gmail
Have restarted my laptop lots.
Can anyone help?? Thanks.
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Aug 17, 2016 at 04:54 PM
Hi

I suggest you delete the account on your Office Outlook and recreate it.

Remember it's a pop3 account

incoming is imap.gmail.com
outgoing is smtp.gmail.com

incoming 995
outgoing 465
ssl

Good luck
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