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HP Bluetooth not working

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emmanuel016 Posts 1 Registration date Wednesday March 29, 2017 Status Member Last seen March 29, 2017 - Updated on Mar 29, 2017 at 05:00 AM
Promomilia Posts 68 Registration date Monday February 6, 2017 Status Contributor Last seen May 19, 2017 - Mar 29, 2017 at 07:56 AM
Hi. I just got this HP laptop with windows 8.1 OS. Tried using the bluetooth but it keeps searching without any result. If I search with any other device, it doesn't find my HP bluetooth, please what can I do?
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2 replies

Answer 1 / 2
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,209
Mar 29, 2017 at 05:02 AM
Hi

Try installing the driver.
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Answer 2 / 2
Promomilia Posts 68 Registration date Monday February 6, 2017 Status Contributor Last seen May 19, 2017 11
Mar 29, 2017 at 07:56 AM
Here is the solution :

Step 1:

Download MediaTek (Ralink) Bluetooth Software Driver.

Step 2:

After downloading, Double click to open installation wizard. Follow step by step instruction and finish installation. MediaTek (Ralink) Bluetooth Software Driver recommended to remove previous version of Bluetooth software drivers.

Hope it will work
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