Previous Topic Next Topic

Password recovery

Closed
Heatedkitten - Jun 1, 2017 at 10:54 PM
GeraldJohnson
Posts
4
Registration date
Friday June 2, 2017
Status
Member
Last seen
June 3, 2017
 - Jun 2, 2017 at 11:19 AM
Hello,

I have lost my phone and have bought a new one but can't remember my password to access my Google account to get to my pictures that were backed up from my old phone so I can put on my new phone. And my recovery email I'm unable to access for the same reason. PLEASE HELP IM SO ABSOLUTELY FRUSTRATED because it's been spinning me in circles for the last 3 hours and all I want is my pictures

3 replies

Answer 1 / 3
BunoCS
Posts
15277
Registration date
Monday July 11, 2005
Status
Moderator
Last seen
July 26, 2022
 1,541
Jun 2, 2017 at 04:16 AM
Hello,

This article may help you: https://ccm.net/faq/31449-how-to-recover-your-gmail-password
0
Answer 2 / 3
Ambucias
Posts
47363
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
 11,280
Jun 2, 2017 at 04:23 AM
There is nothing you can do if you created the account on the mobile device you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a mobile number to it. That way, you can have multiple ways to recover the account!
0
Answer 3 / 3
GeraldJohnson
Posts
4
Registration date
Friday June 2, 2017
Status
Member
Last seen
June 3, 2017
 4
Jun 2, 2017 at 11:19 AM
If you still remember the answer to the security question asked from you when you made your gmail account, you can still be able to recover your old gmail account. You can also respond with a security code that will be sent to your phone when you were able to input your mobile number as a recovery method.
0